Leadership is more than just achieving results. Empathy, support, empowerment and growth are visible where leadership is effective. A good leader finds creative ways to inspire his/her teams and impact positive change in the world.
People don’t care how much you know until they know how much you care – “Theodore Roosevelt”
What is then, the best way to become a caring leader? I will help us explore the essence of caring leadership in this blog, by sharing thought-provoking servant leadership quotes, and provide a few practical tips for becoming a more supportive and empathetic leader.
The True Meaning of Caring Leadership
Caring leadership puts the needs of your team members first. It influences a culture of collaboration, shared responsibility, and growth. This summarizes the essence of caring leadership. Personal glory or achievement are not as important as creating a supportive environment where everyone can thrive.
Simon Sinek said it well enough, “Leadership is not about being in charge. It’s about taking care of those in your charge.”
This underlines the importance that empathy and understanding bring in leadership. When your actions show you treat your team as humans, and not merely as resources, you empower them to give their 100% and grow to become leaders themselves.
Servant leadership is a leadership philosophy that brings empathy, support, and selfless service to others.
Mahatma Gandhi said, “The best way to find yourself is to lose yourself in the service of others.”
Practical Guidance for Becoming a Caring Leader
1. Connect personally with your team members
Spend time to understand your team members goals, passions, and challenges. Your actions should show that their contributions are valued and you are invested in their growth and development. This will help you build trust and create a supportive environment where everyone can thrive. Help your people succeed and give them credit for the success. “A leader is best when people barely know he exists. When his work is done, his aim fulfilled, they will say: we did it ourselves.” — Lao Tzu
2. Communicate Effectively
Caring leaders communicate effectively. Set clear expectations with your employees, and ask for their feedback and concerns. Encourage open dialogue and collaboration, make everyone feel empowered. Ensure everyone contributes and shares their ideas. This way you can build trust, inspire collaboration and greatness in your teams.
3. Lead by Example
Caring Leaders set the tone for their teams. Demonstrate through your behaviors and actions the values you want to see in your team members. Authenticity, vulnerability, and humbleness are key. Admit your mistakes, be responsible for your actions, and show your team members that you are committed to help them succeed.
Inspire your people to grow into their best versions. “The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.” — Ronald Reagan
4. Empower Your Team Members
Empower your team members to be accountable for their work and develop new skills and abilities. Empower them to make decisions and trust them to deliver to their accountabilities. Back them up so they can take calculated risks and learn from mistakes. Provide guidance and support as needed.
This way you can create a sense of ownership and accountability, impacting increased motivation, engagement, and productivity. Always lead by example instead of demanding results. “You don’t lead by pointing and telling people some place to go. You lead by going to that place and making a case.“ – Ken Kesey
But how do we do all this? By starting to recognize the importance of servant leadership.
Servant leadership is about leaders serving their team members, rather than the other way around. By focusing on the needs of the team and empowering them to drive their goals and succeed, the leader can create a culture of collaboration and mutual support.
Robert K. Greenleaf, the founder servant leadership concept defines, “The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead.”
Remember, It’s not about seeking power or control, but about serving the needs of the team.
Personally, having worked for more than a decade in Agile environments, I experimented with different philosophies. While Servant Leadership looked quite theoretical to me in the beginning, working with it and learning from a few role models around me, I found it to be really effective. It took time to see the return on investment and was also quite hard in the early days, especially with people suspecting my actions and being cautious but holding onto the principles of human values and Agile, it started to bear fruit. What I found was higher trust, feeling of safety amongst the team members, team members stepping up to take responsibility and showing accountability for all work (as opposed to mine vs. yours) and owning the results!
Here are 5 steps towards becoming an effective Servant Leader
- Practice Active listening:
- Promote a culture of trust and safety.
- Delegate control and decision-making.
- Let your actions speak to your values.
- Celebrate success.
As a servant leader, you need to recognize that everyone on the team brings unique skills and perspectives, and you can achieve great things by working together.
“I can do things you cannot, you can do things I cannot; together we can do great things.” – Mother Teresa
Applying the principles of servant leadership to your leadership style? Consider these questions:
- How can I better serve the needs of my people and teams?
- What can I do to build and support a culture of safety, trust and collaboration?
- Am I providing my team members with the means and empowerment they need to succeed?
- How can I be the role model I want to see my team members grow to?
- How can I celebrate the success, reinforce swarming and work towards a common goal?
Reflect on these questions. Create an actionable plan, take feedback and strive to become a more empathetic and supportive leader. You will be able to create a culture of growth and success for your team.
Conclusion: The most effective leaders are those who truly care about their team members. Take the time to understand your team members as individuals, communicate effectively, and model the behaviors you want to see in others. Remember, when you serve the needs of your team, you inspire them to do their best work and become leaders themselves. As the saying goes, “A good leader creates other good leaders.”