When is scrum most effective?

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Don’t use Scrum when you don’t need to!
In fact, Scrum isn’t supposed to be effective for every type of development.

Many teams and organizations use Scrum without understanding when and where it is most effective. It costs them time without much impact on added value or creativity

Scrum comes with overheads – The Scrum Events consume time and come at a cost! Why would you want to do Scrum when your inputs are simple and outputs are same every time?

The Cynefin model (image1) is a sense-making model and provides deep insights into where and why Scrum fits best

At any point in time, you are in one of four possible circumstances (each represented by a quadrant or domain) described below

If you don’t know which one you’re in, then you’re in Disorder.

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Domain1: (Lower Right) – OBVIOUS 

Things are CLEAR and KNOWN: 

Cause(inputs) and effect(outputs) have a direct relationship

Tightly constrained; No degrees of freedom

Practice: Sense -> Categorize -> Respond (best practice, when possible)

Example: Manufacturing Process Model. Using assembly line to combine parts to create the same product each time

The Scrum framework is not adding value to our process.


Remember: #AgilePrinciple#10 Simplicity –

“The art of maximizing the amount of work not done is essential.

So, why introduce process when it becomes an overhead?

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Domain2: (Upper Right) – COMPLICATED 

Things are “KNOWABLE”

Cause and effect have an indirect relationship understood through analysis. The relationship holds true to some logic each time

Governing constraints; Tightly coupled

Practice: Sense -> Analyze -> Respond (Good practice when Simple is not possible)

Example: Your car stops working, but each time, the mechanic figures out through analysis

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Domain3: (Upper Left) – COMPLEX

Things are “UNKNOWABLE”

Retrospecting may provide a way to manage and improve

Enabling constraints -> Loosely coupled

Practice: Probe -> Sense -> Respond (Emergent practice)

Example: Weather, Stock Market. Predictions can often go wrong; Software Development usually falls in this category

Agile and scrum master, scrum training, agile training, servant leadership, Scrum Certification, Agile Certification, Scrum Certified
Agile aand scrum master, scrum training, agile training, servant leadership, Scrum Certification, Agile Certification, Scrum Certified

Domain4: (Lower Left) – CHAOS 

Things are “TURBULENT” and appear “UNCONNECTED”

No relationship between sense and respond at a systems level

Practice: Act -> Sense -> Respond

Lacking constraint; De-coupled

Novel practice is the need

Agile aand scrum master, scrum training, agile training, servant leadership, Scrum Certification, Agile Certification, Scrum Certified

Example: When COVID first struck. There was utter “DISORDER”

We witnessed:

  1. Lacking constraints; cause and effect were decoupled
  2. Novel practices discovered and evolved
  3. ACT -> SENSE -> RESPOND was in play

Cynefin teaches us a lot. Whenever there is disorder, it resolves into one of the 4 quadrants.

The path is usually CHAOS -> COMPLEX -> COMPLICATED -> SIMPLE

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